Axon Protect
Axon Protect
Axon Protect
Overview
As interim head of product, I helped the inventor of the Taser create a complex solution where, at the tap of a button, you can get connected to first responders.
The Problem
Women are frequently in risky situations such as traveling alone to their car, jogging at night or meeting a stranger. Friends and family can't always monitor safety, and if needed, first responders can struggle to find your location when on the move.
Areas
0-1 Product
Hardware
Software
Complex partner integrations
Period
2021 - 2023
Overview
As interim head of product, I helped the inventor of the Taser create a complex solution where, at the tap of a button, you can get connected to first responders.
The Problem
Women are frequently in risky situations such as traveling alone to their car, jogging at night or meeting a stranger. Friends and family can't always monitor safety, and if needed, first responders can struggle to find your location when on the move.
Areas
0-1 Product
Hardware
Software
Complex partner integrations
Period
2021 - 2023
Overview
As interim head of product, I helped the inventor of the Taser create a complex solution where, at the tap of a button, you can get connected to first responders.
The Problem
Women are frequently in risky situations such as traveling alone to their car, jogging at night or meeting a stranger. Friends and family can't always monitor safety, and if needed, first responders can struggle to find your location when on the move.
Areas
0-1 Product
Hardware
Software
Complex partner integrations
Period
2021 - 2023
Project Challenges
Brought on to help global team when they were at risk of missing deadlines tied to hardware, marketing and retail partners
Innovations & Solution
Delivered instant emergency response to customer location, even while moving
Partnered with Rapid SOS, Safety Agents and PSAPs to create the Real-Time Operations Software Solution (RTOS)
User Research
Drove customer-centric development of Axon Protect by conducting 16 interviews with users and safety experts, leveraging insights to shape app strategy and prioritize features, aligning closely with market needs
Results and Outcomes
Led the launch of Axon Protect by leading a cross-functional team, overcoming integration challenges to deliver instant emergency response capabilities in the TASER Bolt, markedly enhancing user safety
Project Challenges
Brought on to help global team when they were at risk of missing deadlines tied to hardware, marketing and retail partners
Innovations & Solution
Delivered instant emergency response to customer location, even while moving
Partnered with Rapid SOS, Safety Agents and PSAPs to create the Real-Time Operations Software Solution (RTOS)
User Research
Drove customer-centric development of Axon Protect by conducting 16 interviews with users and safety experts, leveraging insights to shape app strategy and prioritize features, aligning closely with market needs
Results and Outcomes
Led the launch of Axon Protect by leading a cross-functional team, overcoming integration challenges to deliver instant emergency response capabilities in the TASER Bolt, markedly enhancing user safety
Project Challenges
Brought on to help global team when they were at risk of missing deadlines tied to hardware, marketing and retail partners
Innovations & Solution
Delivered instant emergency response to customer location, even while moving
Partnered with Rapid SOS, Safety Agents and PSAPs to create the Real-Time Operations Software Solution (RTOS)
User Research
Drove customer-centric development of Axon Protect by conducting 16 interviews with users and safety experts, leveraging insights to shape app strategy and prioritize features, aligning closely with market needs
Results and Outcomes
Led the launch of Axon Protect by leading a cross-functional team, overcoming integration challenges to deliver instant emergency response capabilities in the TASER Bolt, markedly enhancing user safety